The Best Business VoIP Services of 2021
Last updated: Jul 2021
Explore a new way of calling and team messaging. Host efficient audio and video conference calls with your team.

Top10brands.com selection of The Best Business VoIP Services

1 Most popular pick
RingCentral - One platform for business acceleration.
4.9
2
Ooma - Top-rated VoIP solution for remote teams.
4.9
3
Grasshopper - The Virtual Phone System for Small Businesses.
4.8
Show more

Check Out Our Top 10 Business VoIP Services of 2021


1

RingCentral

RingCentral - One platform for business acceleration.
  • 4.9
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Unified approach to message, video, and phone on any device, anywhere.

  • Founded in: 1999
  • Existing customers: 450 000+
  • Calls: unlimited within US/CA
Unified approach to message, video, and phone on any device, anywhere.

Work together from anywhere. Bring teams and customers together on the #1 business communications platform. Use one platform for all your conversations whether it is a Video & Team Messaging, Business phone system, or Contact Center.

  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Popular integrations (Office 365, G Suite, Slack, etc.)
  • Price from: $19.99/user/mo
  • Users: no-limit
  • SMS: unlimited
  • Toll-Free minutes: up to 10,000
  • Mobile app:
RingCentral
  • 4.9

2

Ooma

Ooma - Top-rated VoIP solution for remote teams.
  • 4.9
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Collaborate from anywhere over video meetings, desktop, and mobile apps.

  • Founded in: 2004
  • Existing customers: 2M
  • Calls: unlimited within US/CA
Collaborate from anywhere over video meetings, desktop, and mobile apps.

Ooma provides free and low-cost home and business internet phone services using high-speed Internet to provide advanced features and connected services never before possible. Features include - Voice and Video Conferencing, Mobile App, Call Center, Team Messaging, Application Integration and Broadband Infrastructure.

  • Virtual Receptionist
  • Dial-in from Anywhere
  • Multiple Rooms
  • Do not disturb
  • Multi Ring
  • Price from: $19.95/user/mo
  • Users: unlimited
  • SMS:
  • Toll-Free minutes: up to 500
  • Mobile app:
Ooma
  • 4.9

3

Grasshopper

Grasshopper - The Virtual Phone System for Small Businesses.
  • 4.8
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Affordable options built for small businesses to keep personal and business calls separate.

  • Founded in: 2003
  • Existing customers: 350 000+
  • Calls:
Affordable options built for small businesses to keep personal and business calls separate.

Keep personal and business calls separate. With Grasshopper, you can add a business line and virtual phone system to your personal phone. You’re a small business owner, not an office manager. Grasshopper helps you focus on your business, so you can do what you’re good at. Use the desktop and mobile apps to access your business phone system from anywhere.

  • Up to $75 off an annual plan
  • Simultaneous Call Handling
  • Ruby Receptionist
  • Instant Response
  • Price from: $26.00/mo
  • Users: 1-5
  • SMS:
  • Mobile app:
Grasshopper
  • 4.8

4

Nextiva

Nextiva - Business apps, AI, and automation on a single platform.
  • 4.7
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Talk to anyone through phone, text, video, email, and instant messaging.

  • Founded in: 2002
  • Existing customers: 150 000+
  • Calls: unlimited within US/CA
Talk to anyone through phone, text, video, email, and instant messaging.

Nextiva is a simple and affordable VoIP phone service. Experience unlimited voice calling, unlimited internet fax, free local and toll-free numbers, 24x7 customer support, unlimited audio and video meetings, business text messaging and much more.

  • Real-Time presence
  • HD Voice Quality
  • Microsoft and Salesforce integrations
  • Business text messaging
  • Price from: $18.95/user/mo
  • SMS:
  • Toll-Free minutes:
  • Mobile app:
Nextiva
  • 4.7

5

Voiply

Voiply - Work Anywhere with Wi-Fi Voice and Video Solutions.
  • 4.6
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Top-rated VoIP solution with unlimited features.

  • Founded in: 2012
  • Existing customers: 25000
  • Calls: unlimited in 50+ countries
Top-rated VoIP solution with unlimited features.

Voiply $11.16/month all-inclusive per phone pricing features unlimited calling to US & Canada, and 50+ countries. Business SMS, 24/7 support, Local or Toll free numbers, and all standard features. Customer favorites include the Voiply Online App, Voicemail to email with Transcription, High-definition (HD) voice, and our FREE Voiply Adapter.

  • Toll-free and Vanity Numbers
  • Online Ordering
  • Do Not Disturb
  • Price from: $11.16/user/mo
  • SMS:
  • Mobile app:
Voiply
  • 4.6

6

Talkroute

Talkroute - The phone system built to do business anywhere.
  • 4.6
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Turn Your phone and desktop into virtual phone system that's ready for business anywhere.

  • Founded in: 2013
  • Existing customers: 1000+
  • Calls: unlimited within US/CA
Turn Your phone and desktop into virtual phone system that's ready for business anywhere.

Whether you are ready to move on from running your business with a consumer service like Google Voice, or simply fed up with your bloated on-premises phone system, give Talkroute a try. There is a good chance you will love it as much as thousands of others do.

  • Apps for MacOS, Windows, Linux, iOS & Android
  • Vanity numbers available
  • Number porting
  • Price from: $19.00/user/mo
  • SMS: 500/mo
  • Toll-Free minutes:
  • Mobile app:
Talkroute
  • 4.6


Which Is Best For Your Need?

RingCentral - One platform for business acceleration.
Ooma - Top-rated VoIP solution for remote teams.
Grasshopper - The Virtual Phone System for Small Businesses.
Nextiva - Business apps, AI, and automation on a single platform.
Voiply - Work Anywhere with Wi-Fi Voice and Video Solutions.
Talkroute - The phone system built to do business anywhere.

About VoIP

VoIP stands for Voice over Internet Protocol or in other words, a modern phone system. Before looking at how it can benefit your business, let’s understand how it works. When you use a landline, the signal travels from your device via the line making a connection between you and the service provider (telecommunication companies), and then the same way to the user on the other end. VoIP works digitally by sending the signal over the internet instead of telecommunication networks, just as with all over you other internet data.

In this article, we focus on what companies can gain by using VoIP services. Usually, the benefits are similar for individuals but with fewer features. If you want to sign up for a VoIP service, check out the companies listed at the top of his page.

Benefits

The VoIP industry has expanded enormously over the last decade, not only increasing the level of service and number of tools available but also becoming more affordable. Whether you run a huge cooperation, small business, or even a start-up, the service could be very useful to you. To make your decision easier, here’s a summary of its biggest benefits.

  • Improving customer satisfaction - We all know how annoying is to wait on hold to be connected with support. Could help increase waiting time, make your customer happier. 
  • Increasing productivity -  VoIP can help you improve the efficiency of your processes and utilize your human resources optimally.
  • Saving money - One of the important benefits for business owners, VoIP services can make expenses known up front in addition to lowering costs.

Features

Like we mentioned before there are strong arguments why business owners should switch from landlines to VoIP. But let’s talk about the features themselves.

  • Unlimited users - No matter how members you have on your team, each can have a separate virtual extension and be able to connect with any device; 
  • Globally friendly - if you run an international team, your employees travel often, or you have many employees working from home as many are now during the pandemic, VoIP can help keep everyone is in the loop no matter their location ;
  • Space - VoIP can save a remarkable amount of office space because the connection runs via a router which is usually a small box that you don’t even see, whereas a landline has hard-wired units that can take up the entire corner of an office.
  • Number - You can keep your current numbers and easily add new ones.
  • Set up - To install this technology and adapt it to your needs only takes an hour, on average.
  • Safety - The cloud systems that VoIP services run on are reliable and secure. 
  • Expenses - The service is provided with a month-to-month contract which helps you know what to expect. Landline calls can incredibly expensive if they are long-distance or international calls and lead to unexpectedly high costs.
  • Saving  - The monthly costs of VoIP services is usually lower than that of landlines. Companies switching to VoIP can save up to %60.
Cons

Some VoIP services don’t provide access to emergency services lines like 911 or phone directory listings. We suggest you talk with your chosen VoIP service provider to find out what exactly their service provides.